Frequently Asked Questions
Everything you need to know about our premium felt and crafting supplies.
What is the difference between your wool blend and pure wool felt?
Our wool blend felt is a mix of wool and rayon, offering a soft, pliable texture perfect for most crafts. Our 100% pure wool felt is denser and more durable, making it ideal for heirloom-quality projects and professional applications.
How long will it take for my order to ship?
We pride ourselves on fast processing. Most orders are fulfilled within 1-2 business days. Standard shipping within the US typically takes an additional 3-5 business days to arrive at your door.
Do you offer international shipping?
Yes, we ship our crafting supplies worldwide! Shipping rates and estimated delivery times are calculated at checkout based on your location and the weight of your order.
Can I return felt that has been cut or used?
We can only accept returns on items in their original, unused condition. Custom-cut lengths or opened felt packs are generally not eligible for return unless there is a manufacturer defect.
Are your dyes safe and non-toxic?
Absolutely. All of our felt products are dyed using non-toxic, lead-free dyes that meet Oeko-Tex standards, ensuring they are safe for children's toys and home decor.
Do you offer wholesale pricing for large projects?
Yes, we offer bulk discounts and wholesale accounts for designers, educators, and small businesses. Please visit our 'Wholesale' page to submit an application and view our volume pricing tiers.